07 5529 1600

Property Management

Property Management

Outstanding Service

1. You will be receiving a one on one personal service.

2. The Licensee owns investment property like you and understands your needs.

3. Mature approach in dealing with the Licensee at all times.

4. Service you can rely upon.

5. Strict tenant selection criteria that minimises risk.

6. Swift action and a no nonsense approach to tenants who don’t shine in their presentation.

7. We respect your tenants and provide a friendly efficient service that has seen many good tenants remain within our agency properties. They refer their friends, work colleagues and family because they know they are respected and appreciated.

Inspection And Maintenance Program

Regular and thorough inspections every 3 months.
1. You are invited as the owner to routine inspections and if you are unable to attend personally a comprehensive report will be forwarded to you.
2. Routine inspection reports with photos and detailed reports provided.
3. Scheduled drive bys of your property to ensure gardens / car parking requirements are being maintained in between routine inspections.

Timely advice prior to lease expiry or other critical dates in your property cycle.

Ongoing support within our Maintenance Program includes but not limited to:
→ Licensed termite and pest inspections
→ Smoke alarm installation and maintenance
→ Annual garden tidy ups (as required)
→ Budgeting and payment of your Body Corporate, Insurance or Rates as directed.
→ Energy efficiency

You Don’t Pay For Large Operating Overheads

1. Our business is based upon referrals not expensive marketing campaigns.

2. We keep the overheads to a minimum and utilise only proven guaranteed systems.

3. Our team attend specialist industry training to constantly improve our service.

4. You won’t pay excessively high fees as we don’t carry the overheads most other Real Estate agencies do. There are no fees or payments made to third parties that affect the cost of doing business.

5. Local, interstate and overseas owners are kept up-to-date and well informed.

Market & Information Updates

Receive tips and recommendations on maximising the return on your investment. This current market has seen the rental market change every quarter, you are provided with two updates per year as to where your property is positioned. You can also expect News items of interest regarding your suburb and surrounding infrastructure.

We Reward Excellence

Our philosophy is that good tenants are like gold and should be appreciated. We send thank you’s to those tenants who excel in their efforts looking after your asset.

We respect your tenants and provide a friendly efficient service that has seen many good tenants remain within our agency properties. They refer their friends, work colleagues and family because they know they are respected and appreciated.

Service Guarantee

In the event you’re not satisfied with our service we guarantee that we will release you from the Management contract within the minimum time required by Legislation.

You can rely upon our 100% service satisfaction guarantee

100% Service Satisfaction Guarantee

 

TESTIMONIALS

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  • “I have found Kelly to be extremely professional and dedicated in my dealings with her and would not hesitate in recommending Kelly and Glow Properties to any landlords looking for a property manager”

    Chris R Hurstfield, Property Owner

    Chris R Hurstfield, Property Owner
  • Quite simply, Kelly allayed all my fears. She provided me with wellorganised and clear information about details I had not even considered, and she made astute and straightforward recommendations for preparing, protecting and making the most of my investment.

    Sue Guilfoyle, Property Owner

    Sue Guilfoyle, Property Owner
  • “Kelly demonstrates competence, adopts a firm but friendly approach with tenants and gets the job done quickly. We wish her every success for the future”

    Rich Harvey, Managing Director –Property Buyer

    Rich Harvey, Managing Director –Property Buyer
  • Glow Properties provide a personal service that is hard to find in today’s society.

    Letitia Grzes, Property Owner

    Letitia Grzes, Property Owner
  • The concise reports and information which Glow Properties send to us is invaluable. Their service extends far beyond the normal duties of a managing agent.”

    Wendy Sonnex, Director – ChasWen Investments

    Wendy Sonnex, Director – ChasWen Investments
  • “When I spoke to Kelly, she explained everything in detail, provided me with notes and assisted me when required in my stressful time of renting my property”

    Sharni Taylor, Property Owner

    Sharni Taylor, Property Owner
  • I would like to express my appreciation for the work Glow Properties did in promptly finding a qualified tenant for our properties in both Upper Coomera and Southport. Being kept up to date with the progress was something I cherished greatly, through their easy web property management services. Your experience at negotiating with the tenants to ensure our needs were met whilst maintaining a highly professional relationship made the process an enjoyable one. I have no hesitation in recommending your services to other business associates and friends.
    Leanne (Gold Coast Qld)

    Leanne (Gold Coast Qld)
  • Gold Coast and had different property managers for each rental property as we did not want to put all our eggs in one basket. Glow Properties now looks after all of them for us and we get better service than ever before.

    Rosemary and Bill (Maroubra, NSW)

    Rosemary and Bill (Maroubra, NSW)
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